Emergency Response

Child Helplines

Our telephone helplines are a lifeline for children who are being abused or mistreated. The free service puts them in touch with trained counselors and social workers who can refer them to proper care providers, or in emergency cases, arrange for the children to be taken into protective care if they are in danger.

Providing an Emergency Response to the crisis in eastern Congo

The conflict between government forces and the M23 rebel group has forced hundreds of thousands of people to flee their homes since mid-2012. The fighting flares up at very short notice and the front-lines are rapidly changing. We provided some child-friendly spaces in the Kanyaruchinya camp that sprung up to accommodate 60,000 displaced people, and our partner organisation’s compound became a safe haven for tens of thousands of local people when the M23 rebels seized control of Goma.